Our privacy policy

We respect your privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.

Privacy at Amazon and other stores
We also sell our products via Amazon and other stores. Kiezels is not responsible for how these stores deal with your privacy. Please look into the privacy policy of the store in question.

Why do we need your information? 

We collect information about you for two reasons; to process your order and to provide you with the best possible service.

What information do we collect?

The information we will collect about you to process your order include: your name, address, phone number, email address, order details and information connected to your method of payment. 

To improve our website and service, we monitor how visitors use our site by collecting ‘traffic data’. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this. The information collected in this way can be used to identify you unless you modify your browser settings.

We do not share your information with others

The above mentioned information is solely for internal use and is not forwarded for commercial or any other purposes to third parties or other organisations.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We won't bother you with unrequested mailings

We will not send any marketing email to you in the future unless you have given us your consent.


You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

If you have any questions/comments about privacy, feel free to contact us.